Terms of Service

1. Scope and provider

These Terms of Service apply to the use of the bleane platform, including the website bleane.com and all related applications (together the “Platform”).

The Platform is provided by bleane GmbH, Wandersmannstr. 64, 65205 Wiesbaden, Germany, registered with the commercial register of the Local Court of Wiesbaden under HRB 33548 (“bleane”, “we”).

Deviating terms of users only apply if we have expressly agreed to them in text form.

The German version of these terms is legally binding. This English version is provided for convenience.

2. Our services

bleane is a platform for events and communities. Hosts can design event pages, manage guests, run communities (Spaces) and sell tickets. Guests can discover events, RSVP, buy tickets and join spaces.

bleane only provides the technical platform and is not the organizer of events offered on it. Contracts for attending an event are concluded solely between the guest and the respective host.

We strive to keep the Platform available without interruption. However, restrictions due to maintenance, further development or disruptions beyond our control may occur.

3. Registration and account

Some features require an account. You must be at least 16 years old to register.

You must provide accurate information when registering and keep it up to date. Keep your login credentials secret and inform us immediately if you notice any misuse of your account.

4. Obligations of hosts

As a host, you are responsible for your events and spaces. In particular, you agree to

• provide complete and accurate information about the event, venue, time, prices and conditions of participation,
• obtain all necessary permits and comply with applicable laws, for example on youth protection, safety and copyright,
• fulfil your legal information obligations when acting commercially, in particular by providing an imprint,
• use your guests' data only to run your events and in accordance with data protection law,
• handle cancellations, changes and refunds with your guests yourself.

5. Rules of conduct

When using the Platform, you must not

• publish unlawful, offensive, discriminatory or misleading content,
• harass or threaten other users or contact them for advertising without their consent,
• impersonate another person or organization,
• scrape the Platform or circumvent its security measures,
• use the Platform in a way that impairs its operation.

6. Content and usage rights

You keep the rights to the content you post on the Platform. You grant us a simple, free, worldwide right, limited to the duration of publication, to store, technically adapt and display this content to operate the Platform and to recommend public events within the Platform.

You ensure that you hold the necessary rights to your content. You can report unlawful content to us at any time at hello@bleane.com. We review reports and may remove content that is unlawful or violates these terms.

7. Tickets and payments

You buy paid tickets directly from the host. Payments are processed by the payment provider Stripe. For ticket sales, bleane charges the host the fees stated on the pricing page.

Whether and to what extent tickets are refunded depends on the host's conditions. If an event is cancelled, the host is obliged to refund it.

Under § 312g (2) no. 9 of the German Civil Code, there is no statutory right of withdrawal for tickets to leisure events on a specific date.

8. Paid plans

We offer additional features for hosts in paid plans. Their scope and prices are as stated on the pricing page at the time of booking. Prices include statutory VAT.

Plans are billed monthly in advance and renew for one month at a time unless you cancel before the end of the billing period. You can cancel at any time in your account settings.

We will inform you of price changes at least six weeks before they take effect. You can cancel your plan until then.

9. Right of withdrawal for consumers

If you book a paid plan as a consumer, you have a statutory right of withdrawal of 14 days. You will receive the full withdrawal instructions when booking.

If you request that the service begins during the withdrawal period, you owe a pro-rata amount for the services provided until withdrawal.

10. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and to the extent of any guarantees given.

In cases of slight negligence, we are only liable for breaches of essential contractual obligations, meaning obligations whose fulfilment makes the proper performance of the contract possible in the first place and on which you may regularly rely. In this case, liability is limited to the foreseeable damage typical for the contract.

We are not liable for the running of events or for content and information provided by hosts and other users.

11. Term, termination and suspension

You can delete your account at any time. We can terminate free accounts with two weeks' notice.

Both parties' right to terminate for good cause remains unaffected. In the event of serious violations of these terms, we may remove content and suspend your account temporarily or permanently, taking your legitimate interests into account.

12. Changes to these terms

We may change these terms for objective reasons, for example due to changes in the law or new features. We will inform you of changes at least six weeks before they take effect. Changes to essential terms of the contract only take effect with your consent. If you do not agree, you can terminate the contract before the changes take effect.

13. Final provisions

These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory consumer protection laws of the country of your habitual residence remain unaffected.

If the user is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Wiesbaden.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Should any provision of these terms be invalid, the validity of the remaining provisions remains unaffected.